Buckingham, Marcus.
Summary: Companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. The authors explain how the best...
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Publisher / Publication Date: Simon & Schuster 1999
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 658.409 BUCBuckingham, Marcus.
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Publisher / Publication Date: Free Press 2005